Customer Sales Assistant

Travis Perkins Trading Company Limited; Bromsgrove; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading builders' merchant in Bromsgrove is seeking a Customer Sales Assistant to deliver exceptional service and maintain safety standards. No prior experience is necessary; adaptability, resilience, and a friendly demeanor are essential. Enjoy career development opportunities, competitive salary, performance bonuses, and generous benefits including discounts and a pension scheme. This role allows for a great work-life balance with most weekends and bank holidays off.

Benefits

Competitive annual salary

Performance-based bonuses

Contributory pension scheme

Exclusive discounts at various retailers

Wellbeing support

Work-life balance with weekends off

Qualifications

• High energy level and a tenacious work ethic.
• Comfortable in a busy, fast-paced environment.
• Outgoing and contributes positively to workplace culture.

Responsibilities

• Handle customer requests and provide product information.
• Prepare quotes and assist customers with their purchases.
• Ensure the smooth and safe movement of products throughout the branch.
• Maintain a safe working environment by adhering to all safety procedures.

Skills

Adaptability

Resilience

Customer service

Friendly demeanor

Job description

As a Customer Sales Assistant, you'll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we're looking for someone who is friendly, approachable, and eager to provide a high level of service. You'll become familiar with many of our customers on a first‑name basis! In this role, you'll:

Responsibilities

• Handle customer requests and provide product information
• Prepare quotes and assist customers with their purchases to help boost sales
• Ensure the smooth and safe movement of products throughout the branch
• Maintain a safe working environment by adhering to all safety procedures and policies

Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.

We are the UK's leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we're passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there's always an opportunity to thrive with us. Join us today and discover why we're the go‑to choice for builders!

Qualifications

You don't need prior experience—we can teach you everything you need to know! However, we're looking for someone who is:

• Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic
• Comfortable in a busy, fast‑paced environment, where no two days are the same
• Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues

Benefits

What's in it for you? By joining the UK's largest builders' merchant, you'll have access to a wealth of career development opportunities through our award‑winning apprenticeships and training programmes. You'll also enjoy a comprehensive benefits package designed to support your career and well‑being:

• Competitive annual salary
• Performance‑based bonuses to reward your hard work
• Save‑as‑you‑earn and Buy‑as‑you‑earn schemes for smart financial planning
• Generous contributory pension scheme to secure your future
• Exclusive discounts across various Group businesses, including 20% off at Toolstation
• Wellbeing support to help you stay at your best
• MyPerks discounts at top retailers, restaurants, and more!
• Work‑life balance: Enjoy most weekends and all bank holidays off to ensure a healthier work‑life balance