Customer Sales Advisor

Halfords; Leicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retailer is seeking a Customer Sales Advisor to join their team in Leicester. The ideal candidate has retail sales experience and excels in customer service. You will receive comprehensive training and support, along with various employee benefits, including discounts and wellness programs. This permanent role offers a starting pay of £12.21 per hour for those over 21, and the opportunity to grow within the company.

Benefits

25% discount on most products

Up to 50% off garage bills

Life Assurance

Employee wellness programme

Cycle to Work scheme

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Problem solving skills required.

Responsibilities

• Deliver great customer service.
• Help customers understand their needs.
• Work effectively towards sales targets.

Skills

Customer service experience

Proactive approach

Problem solving skills

Availability to work on weekends

Experience achieving sales targets

Job description

Customer Sales Advisor

Age 21+ £12.21 per hour

Under 21 £10.00 per hour

Got a knack with customers? Ideally, you already have Retail sales experience but if you've worked in another customer focused sales environment, we're likely to be a great fit for each other.

You're already a legend at quick and efficient working, and we'll give you the product knowledge and skills training you need to wow every customer. You'll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.

Responsibilities and Requirements

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy‑day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Location: Aylestone, Leicester LE2, UK

Type: Permanent

Published on 11 Nov 2025