Customer Sales Advisor

Halfords Group; Colchester; A distancia; GBP 15.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Store discount

Employee discount

Cycle to Work scheme

Health Cash Plan

Wagestream

Descripción de la vacante

Halfords Group is recruiting for a part-time Sales Associate at Colchester, Colne View Retail Park. You’ll engage customers, share product knowledge, and demonstrate fitting services while delivering excellent service on a rota including weekends.

The role suits those with retail or customer-focused sales experience and a proactive, friendly approach. We offer extensive training, store discounts, and benefits as part of our team.

Formación

• Experience delivering great customer service, ideally in a retail sales environment.
• Proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.
• Ideally, some experience of working towards and achieving sales targets.

Responsabilidades

• Provide product knowledge and explain our products and fitting services.
• Demonstrate and explain products to customers.
• Deliver excellent customer service and assist shoppers on the shop floor.
• Support sales targets through engaging customers and upselling where appropriate.

Conocimientos

Customer service

Sales targets

Rotas / weekend shifts

Proactive customer needs analysis

Descripción del empleo

Job no: 568818
Work type: Part time, 20 hours per week
Site: Colchester, Colne View Retail Park
Categories: Retail Colleagues
Location: Essex
Salary: £10.85 - £12.71 per hour
Business Area: Retail

• Age 21+ £12.71 per hour
• Under 21 £10.85 per hour

Got a knack with customers?

Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

To be successful in this role you will need:

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.