Customer Representative - Milton Keynes(Mid Blvd)

Description This; Milton Keynes; On-site; GBP 21,000 - 25,000; Full time

Job summary

Nationwide Group in Milton Keynes is seeking a Customer Representative to serve customers in-branch, over the phone and online. You’ll handle everyday transactions and queries, guiding customers toward banking services and digital tools that make managing money easier.

As part of the local branch team, you’ll adapt your approach to meet the needs of different customers and situations, contributing to the Branch Promise that keeps our branches open for customers.

Job description

Customer Representative - Milton Keynes(Mid Blvd)

Milton Keynes, United Kingdom

Making a meaningful difference for our customers, every day

As a Customer Representative, you will make a real impact from day one.

You’ll be a key part of the branch team. Supporting customers in person, over the phone and online. You’ll help with everyday transactions, answer queries, and guide customers towards banking services and digital tools that make managing their money easier. No two days are the same, and you’ll be trusted to adapt your approach to meet the needs of different customers and situations.

While other banks continue to close branches, we’ve made our Branch Promise. It means all 696 of our branches will remain open until at least 2030, giving customers a choice in how they bank. We’re also the last branch on the high street in 148 towns, which means our Customer Representatives play a local role for customers and communities.

We exist to do what’s right for customers, taking the time to listen, offering trusted guidance, and supporting people through everyday banking moments and lifechanging decisions.

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