Customer Projects Executive

Creed Foodservice; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading foodservice company in the UK seeks a Customer Projects Executive to manage food product delivery projects. This full-time role requires excellent communication and IT skills, along with a strong focus on project management within a dynamic environment. The ideal candidate will work on sourcing, range reviews, and category management initiatives, contributing to business growth and project success. A competitive salary of up to £30,000 per year is offered along with various employee benefits.

Benefits

33 Days of annual leave

Living Wage Foundation Employer

Life Assurance

Savings Scheme

Training & Development Opportunities

Discounted Staff Purchases

Employee discount

Free parking

Health & wellbeing programme

Cycle to work scheme

Qualifications

• Strong IT and administration skills (Excel proficiency essential).
• Excellent communication and stakeholder engagement skills.
• Highly organised, detail-oriented, and able to manage multiple priorities.

Responsibilities

• Lead and support customer projects including product sourcing and launches.
• Maintain and manage the Commercial Project Tracker.
• Coordinate project meetings, updates, and stakeholder communications.

Skills

Strong IT and administration skills

Excellent communication skills

Highly organised

Commercially aware

Experience in project management

Job description

Pay: Up to £30,000.00 per year

Job Description: About Creed

At Creed Foodservice, we believe a great workplace starts with great people. Our teams are at the heart of everything we do, bringing passion and expertise to deliver top-quality food products to chefs and caterers across the UK. As part of the Country Range Group, we've been making a difference in the food industry since 1972.

With distribution centres in Cheltenham, Ilkeston, and High Wycombe, we ensure reliable service nationwide. We're proud to be a Living Wage accredited employer and were recognised as one of the Top 75 Best Companies to Work For in 2023. If you're looking for a workplace that values its people and offers real opportunities to grow, Creed is the place to be!

Role Details

As a Customer Projects Executive you will be supporting the successful delivery of customer projects from product sourcing and range reviews to menu changes and category management initiatives.

You'll play a key role in driving business growth by ensuring projects are delivered on time, in full, and aligned with strategic goals. If you thrive in a fast‑paced environment, enjoy working cross‑functionally, and have a passion for delivering results, we'd love to hear from you.

Some responsibilities of the role include

• Lead and support customer projects including product sourcing and launches, range reviews, menu changes, category management initiatives
• Maintain and manage the Commercial Project Tracker
• Coordinate project meetings, updates, and stakeholder communications
• Collaborate with Sales and Buying teams to ensure project alignment with business objectives
• Drive continuous improvement and identify opportunities for automation
• Analyse project performance and contribute to commercial KPIs
• Provide cover for the Customer Projects Manager when required
• Promote food safety, data integrity, and ESG goals across all activities

The Ideal Candidate

• Strong IT and administration skills (Excel proficiency essential)
• Excellent communication and stakeholder engagement skills
• Highly organised, detail‑oriented, and able to manage multiple priorities
• Commercially aware with a solutions‑focused mindset
• Experience in project management, customer service, or executive support roles
• Ability to work autonomously and take ownership of projects

Desirable

• Experience in the foodservice sector or similar operational environment
• Familiarity with project management principles and large‑scale customer projects

Work Schedule

Monday - Friday 8:30am - 5:00pm

Benefits

• 33 Days of annual leave
• Living Wage Foundation Employer
• Life Assurance
• Savings Scheme
• Training & Development Opportunities
• Discounted Staff Purchases
• Staff Lottery
• Auto‑enrolment Pension Scheme
• Online Discounts Package and many more
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On‑site parking
• Referral programme
• Store discount

If you want to join a team where you will be fully trained and have opportunities in the future to progress and you have a strong work ethic then apply now.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age, as outlined in our equal opportunities policy.

Job Type

Full-time