Customer Projects Executive

Workforce Recruitment and Training; Brighton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment firm in the UK seeks a Customer Projects Executive to support project delivery and customer engagement in a fast-paced environment. This role requires strong administration and communication skills, along with project support experience. The ideal candidate enjoys managing multiple priorities and has a detail-oriented approach. Join a friendly team, focused on continuous improvement and personal development.

Qualifications

• Experience in project support, customer service, coordination or as an Executive Assistant.
• Experience in foodservice, FMCG or a similar operational environment is desirable.
• Understanding of project management principles is desirable.

Responsibilities

• Leading and supporting customer facing commercial projects.
• Preparing professional briefing documents.
• Managing the Commercial Project Tracker.
• Identifying opportunities to improve processes.
• Ensuring project delivery aligns with expectations.
• Coordinating meetings and reporting updates.
• Tracking data for performance reporting.

Skills

Strong administration and IT skills

Excellent communication skills

Stakeholder management

Project support experience

Attention to detail

Problem-solving skills

Ability to manage multiple deadlines

Tools

Excel

Job description

Customer Projects Executive

Full time, 40 hours per week | Up to £30,000 per annum

Are you an organised, commercially minded professional who enjoys delivering projects, working collaboratively across teams, and bringing ideas to life for customers? This Customer Projects Executive role offers an exciting opportunity to join a fast paced, friendly, and ambitious business operating nationally within the foodservice and FMCG space. This role sits at the heart of customer engagement, commercial activity, and project delivery. You will play a key part in supporting product sourcing, menu changes, range reviews, tenders, launches and customer specific initiatives that contribute directly to sales and margin growth.

What you will be doing

• Project Delivery - Leading and supporting customer facing commercial projects including range reviews, menu changes, category management initiatives and product sourcing.
• Customer & Sales Engagement - Preparing professional briefing documents; Ensuring all project requirements are implemented in line with business objectives.
• Project Tracking & Administration - Managing and updating the Commercial Project Tracker to ensure all activity is recorded, monitored and progressed.
• Process Improvement & Reporting - Identifying opportunities to improve processes.
• Ensure Project delivery align with commercial and quality expectations.
• Key point of contact for stakeholders, ensuring clear communication and alignment.
• Coordinating meetings, reporting updates and ensuring timely completion of tasks.
• Track accurate data for performance reporting, to include conversion rates/margin.
• Providing cover for the Customer Projects Manager during absence.

What you will bring

• Strong administration and IT skills, including proficiency with Excel.
• Excellent communication and stakeholder management skills.
• Experience in project support, customer service, coordination or as an Executive Assistant.
• Ability to manage multiple deadlines and priorities within a fast-paced environment.
• Detail oriented approach, strong problem-solving skills, confidence working autonomously.
• Experience in foodservice, FMCG or a similar operational environment. (Desirable)
• Understanding of project management principles and experience supporting large scale projects or events. (Desirable)

Why apply?

• Join a business with strong values and a friendly, inclusive culture.
• Work in a varied, commercially focused role where no two days are the same.
• Play a key part in customer engagement and contribute directly to business growth.
• Be part of a team that encourages new ideas, continuous improvement and personal development.

If you are organised, confident, commercially minded and enjoy seeing projects through from concept to delivery, we would love to hear from you.

How to Apply:

• Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road!
• Or simply call or email on: P: 01242 783524 M: 07990294845 E: [e-mail]