Customer Project Manager – Nokia Expert, Dallas, TX, USA (Hybrid)

Techner Ltd; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications firm is seeking a Customer Project Manager (CPM) in the UK to lead T-Mobile build projects. The ideal candidate will have over 5 years of telecom project management experience and a strong background in site acquisition, construction, and optimization. Responsibilities include managing cross-functional teams and ensuring project delivery on scope and schedule. Competitive compensation is aligned with experience.

Benefits

Competitive compensation

Hands-on experience with high-profile projects

Opportunity to work with cross-functional teams

Qualifications

• 5+ years telecom project management experience.
• Previous T-Mobile (Magenta) build experience is mandatory.
• Strong knowledge of managing multiple projects.

Responsibilities

• Act as the primary customer interface.
• Manage scope, cost, schedule, quality, risk, and resources.
• Provide daily updates and manage customer expectations.

Skills

Telecom project management

Effective communication

Financial knowledge

Project management principles

Decision-making

Adaptability

Education

OSHA 10 Certification

PMP Certification

Tools

MS Office

Nokia Site Tracker

Job description

Travel: Up to 10%

About the Role:

We are hiring a Customer Project Manager (CPM) with hands-on experience in T-Mobile (Magenta) build projects and strong project management expertise across site acquisition, construction, integration, and optimization.

As a CPM, you will lead cross-functional teams, engage directly with customers, and ensure projects are delivered on scope, schedule, and budget.

Key Responsibilities:

• Act as the primary customer interface, providing daily updates and managing expectations.
• Define, manage, and track scope, cost, schedule, quality, risk, and resources.
• Use and update Nokia Site Tracker to forecast and report project progress.
• Manage cross-functional teams including leasing, zoning, A&E, construction, integration, and optimization.
• Develop and deliver progress reports, documentation, and presentations.
• Identify and resolve project conflicts, risks, and scope changes.
• Conduct project reviews and provide recommendations for improvements.
• Ensure compliance with Nokia Information Security policies (ISO27001/ISMS).

Requirements:

• 5+ years telecom project management experience (site acquisition, construction, integration, optimization).
• Mandatory: Previous T-Mobile (Magenta) build experience.
• Mandatory: OSHA 10 Certification (must be completed before start).
• Strong knowledge of project management principles and ability to manage multiple projects simultaneously.
• Effective communicator with excellent written, verbal, and presentation skills.
• Solid financial knowledge: budgeting, margin, invoicing, revenue recognition.
• Proficient in MS Office (Word, Excel, PowerPoint, MS Project).
• Strong decision-making, adaptability, and work ethic.
• Preferred: PMP Certification.

What We Offer:

• Lead high-profile T-Mobile network projects and Nokia deployments.
• Opportunity to work with cross-functional teams and directly with customers.
• Hands-on experience with end-to-end site development, integration, and optimization.
• Competitive compensation aligned with experience.
• Structured role within a quality-driven, delivery-focused organization.

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