Customer Project Manager

Roamler; Birmingham; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A fast-growing international scale-up in Birmingham is seeking a Customer Project Manager to manage client projects and ensure effective communication. The ideal candidate is fluent in German and has strong communication skills. This role offers a competitive salary, flexible hours, and opportunities for personal growth within the company.

Benefits

Competitive salary based on experience

25 vacation days

Solid pension plan and life insurance

Flexible hours and remote working arrangements

Qualifications

• Fluent in German and confident English communication skills.
• Strong communication skills with all stakeholders.
• Experience with Microsoft Office, particularly Excel.

Responsibilities

• Take full ownership of client projects from setup to reporting.
• Translate complex requests into clear instructions for the team.
• Collaborate with the sales team to onboard new clients.

Skills

Fluent in German

Strong communication skills

Experience with Microsoft Office

Retail market knowledge

Education

Level 3 qualification and/or Bachelor's degree

Job description

Customer Project Manager

Ready to become our new Customer Project Manager at Roamler?

Are you that energetic professional who loves getting things done and speaks fluent German? Then we have your dream job ready! At Roamler, you’ll become part of an international scale-up that’s literally shaping the future of work.

About Roamler

Roamler is the go-to platform where flexible work meets earning opportunities. We are a fast-growing, international scale-up with an innovative crowdsourcing platform. Our community of independent workers carries out simple tasks every day for top-tier clients in the FMCG industry. We help our clients increase flexibility and impact, while the crowd earns money with ease, and we reduce CO₂ emissions in the process!

Your role as Customer Project Manager

As a Customer Project Manager (CPM), you'll be our operational powerhouse! You'll take full ownership of client projects from A to Z - handling setup, execution, and reporting with confidence. You'll be the direct point of contact for clients, translating complex requests into clear instructions for our Roamlers, while collaborating with our sales team to onboard new clients and drive innovation.

What You Bring

The CPM role is diverse — just like you. You’re structured, analytical, and a real multitasker. You work well independently, but are not afraid to ask for or offer help when needed. Your attention to detail and ability to assess priorities are your strongest assets. At Roamler, we’re a company in constant development, so it’s important that you feel at home in a dynamic environment.

• Level 3 qualification and/or Bachelor's degree or equivalent experience
• Fluent in German and confident English communication skills
• Strong communication skills with all stakeholders
• Experience with Microsoft Office (Excel in particular)
• Retail market knowledge is a nice bonus!

Why Join Roamler?

• A challenging role with many opportunities to grow within a scaling company
• An onboarding program led by our German & international colleagues
• A smart, driven, international team that’s fun to work with
• Competitive salary based on experience
• 25 vacation days to fully recharge
• Solid pension plan and life insurance for your long-term financial security
• Flexible hours and remote working arrangements

Excited? We are too!

Apply directly via our website with your cover letter and CV!

We are an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.