Customer Product Manager

Energy Consulting group; Gloucester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading aerospace company in Gloucester seeks a Product Manager for OE Programmes. This role involves managing airborne propeller systems with responsibilities for their lifecycle and customer relationships. Candidates should have experience in the Aviation industry and a degree in a relevant field. This position supports flexible working arrangements and offers a comprehensive benefits plan.

Benefits

Non-contributory Pension

Life Assurance

Group income protection

Private medical cover

26 days holiday with flexible options

Qualifications

• Proven experience in leading Programme/Product activities in the Aviation Industry.
• Excellent drive and commitment with minimal supervision.
• Demonstrates behaviours that align with GE Leadership Behaviours.

Responsibilities

• Lead execution of OE Programmes for airborne propeller systems.
• Manage relationships with customers and financial objectives.
• Identify, escalate, and resolve issues impacting customer satisfaction.

Skills

Programme leadership

Project management

Excellent communication

Ability to manage multiple projects

Education

Degree in Business, Engineering, Law or similar

Job description

Job Description Summary

At Dowty (a GE Aerospace company) we are now recruiting for a permanent Product Manager - OE Programmes, to join us our onsite team at our cutting edge manufacturing site in Brockworth, near Gloucester. In this role, you will integrate and lead the execution of OE Programmes for airborne propeller systems, whilst managing OE products throughout their respective lifecycles. Working closely with customers, suppliers and internal stakeholders you will lead teams to resolve complex issues and achieve financial and contractual objectives to required timescales.

Job Description

Essential Responsibilities:

• Programme leadership and P&L responsibility for assigned programmes
• Manage relationships with customers and adherence to contractual obligations
• Organize and lead programme and contract reviews / IPTs / PMRs with internal and external customers, ensuring robust programme, financial and commercial governance
• Responsible for budget delivery
• Identify, escalate, and resolve issues which impact customer satisfaction, safety, quality, and/or OTD.

Additional Responsibilities:

• Monitor and drive improvement of customer satisfaction as demonstrated by customer OTD / Quality scorecard metrics
• Establish and maintain accurate Sales forecasts via business financial rhythms
• Demand Management (OE) via S&OP process
• Manage product changes required for obsolescence resolution, reliability improvement, cost reduction or in response to customer request
• Product lifecycle management via Tollgate process
• Manage pricing; identify and drive initiatives to enhance growth/margin
• Manage bids and proposals for assigned programmes
• Risk and opportunity management
• Contribute to monthly review and continuous development of MOR metrics for OE Programmes
• Contribute to definition and delivery of Kaizen activities for OE Programmes.

Qualifications/Requirements

• Proven experience of leading Programme/Product activities in a matrixed organization within the Aviation Industry
• Project management skills, including scope, resource and schedule management
• Excellent communication and negotiating skills
• Excellent drive and commitment with ability to work under minimum supervision
• Ability to manage multiple projects simultaneously
• Educated to Degree level in Business, Engineering, Law or similar, or equivalent level of knowledge and experience
• Demonstrates behaviours that align with the GE Leadership Behaviours
• This position comes with the opportunity for international travel - circa 10% of required travel.

Desired Characteristics

• Strong interpersonal and leadership skills
• Ability to influence others at all levels and lead small teams
• Lead initiatives of moderate scope and impact
• Effective problem identification and solution skills
• Proven analytical and organizational ability
• Technical background in Aerospace/Aviation
• Ability to manage work priorities on a day to day basis to meet overall team, functional and business priorities.

Flexible Working

GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.

Total Reward

At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;

• Non-contributory Pension
• Life Assurance
• Group income protection
• Private medical cover
• Holiday Hourly equivalent of 26 days, with flexible option to buy or sell

Security Clearance

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the requirements for BPSS clearance below.

Right to Work

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website.

Additional Information

Relocation Assistance Provided: No