Customer Order Expeditor — Drive On-Time Deliveries

Oliver Hydcovalves; Knutsford; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Programme

Company pension scheme

Medical cash plan

Training opportunities

Long service awards

Increased annual leave

Job summary

Oliver Valves is seeking a Customer Order Expeditor in Knutsford to manage order progression and keep customers informed. You will liaise with Sales, Planning, and Logistics to ensure on-time delivery and accurate documentation.

The role is office-based, Mon-Fri 8:30am-5pm, with a competitive £28-£30k salary, pension, medical plan, and training opportunities. We value proactive communicators who can stay calm under pressure and use MRP systems and Excel to drive orders through the system.

Qualifications

• Customer-focused approach with professional communication.
• Ability to drive orders through the system using proactive initiative.
• Strong numeric literacy and attention to detail.

Responsibilities

• Ensure customers have an up-to-date order status.
• Respond to emails/phone calls within 24 hours.
• Review order status and ensure timely picks for on-time delivery.
• Coordinate with Sales, Engineering, Planning, Purchasing, Documentation, Logistics to ship on promise date.
• Liaise with Customer Inspectors and provide updates on open inspections.

Skills

Customer focus

Proactive

Clear communication

Analytical skills

MRP systems

Excel

Tools

MRP systems

Excel

Word

Job description

Oliver Valves is seeking a Customer Order Expeditor in Knutsford to manage order progression and keep customers informed. You will liaise with Sales, Planning, and Logistics to ensure on-time delivery and accurate documentation.

The role is office-based, Mon-Fri 8:30am-5pm, with a competitive £28-£30k salary, pension, medical plan, and training opportunities. We value proactive communicators who can stay calm under pressure and use MRP systems and Excel to drive orders through the system.