Customer Logistics Manager

The Recruitment Group; Kidlington; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading organisation in the aerospace sector is seeking a Customer Logistics Manager to coordinate logistics and supply chain activities in Oxford. The role involves managing supplier and customer relationships, supporting operational goals, and enhancing customer satisfaction. The ideal candidate will have strong communication skills, experience in logistics within a technical environment, and proficiency in ERP systems like SAP. This position requires a proactive mindset and the ability to handle multiple priorities effectively.

Qualifications

• Strong communication skills and customer-focused mindset are crucial.
• Experience in logistics or supply chain in a technical environment is important.
• Must be able to manage multiple priorities independently.

Responsibilities

• Serve as the main contact for customer and supplier queries.
• Coordinate logistics to support production and operations.
• Proactively identify and resolve supply or delivery issues.

Skills

Customer-focused mindset

Excellent communication skills

Logistics experience

Organisational skills

Analytical skills

Tools

Microsoft Office

ERP system

SAP

Job description

Customer Logistics Manager

Location : Oxford (site-based / hybrid depending on business needs)

Weekly Hours : 37.5

Length of temporary assignment : 12 months

A leading organisation within the aerospace and engineering sector is seeking a Customer Logistics Manager to coordinate supply chain and logistics activities across a defined product area. This role plays a key part in managing supplier and customer relationships, ensuring continuity of supply, and supporting operational and commercial objectives.

Key Responsibilities

• Act as the main point of contact for customer and supplier queries.
• Coordinate logistics and supply chain activity to support production and operations.
• Manage quotations, purchase orders and business transactions in line with policy.
• Identify and resolve supply or delivery issues proactively.
• Maintain accurate documentation, reporting, and system data (ERP / SAP or similar).
• Support continuous improvement initiatives and compliance requirements.
• Work closely with internal teams to enhance customer satisfaction.

About You

• Strong customer-focused mindset with excellent communication skills.
• Experience in logistics, supply chain, or customer operations within a technical or manufacturing environment.
• Highly organised, analytical, and able to manage multiple priorities.
• Confident working independently and collaboratively.
• Proficient in Microsoft Office; ERP system experience desirable.

Desirable

• Experience with SAP or similar systems
• Knowledge of customs / export processes
• Additional European language skills