Customer Logistics Manager

The Recruitment Group; England; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading organisation in aerospace and engineering is seeking a Customer Logistics Manager in the United Kingdom. This role involves coordinating supply chain and logistics activities, managing supplier and customer relationships, and ensuring operational objectives are met. Ideal candidates will have a customer-focused mindset, strong communication skills, and experience in logistics within a technical environment. This position is based in Oxford and may include hybrid working arrangements.

Qualifications

• Experience in logistics, supply chain, or customer operations within a technical or manufacturing environment.
• Strong organizational and analytical abilities to manage multiple priorities.
• Confident working independently and collaboratively as part of a team.

Responsibilities

• Act as the main point of contact for customer and supplier queries.
• Coordinate logistics and supply chain activity to support production and operations.
• Manage quotations, purchase orders, and business transactions in line with policy.
• Identify and resolve supply or delivery issues proactively.
• Maintain accurate documentation, reporting, and system data.
• Support continuous improvement initiatives and compliance requirements.
• Work closely with internal teams to enhance customer satisfaction.

Skills

Customer-focused mindset

Excellent communication skills

Organisational skills

Analytical skills

Independent work

Collaborative work

Microsoft Office proficiency

Logistics and supply chain experience

Tools

ERP systems

SAP

Job description

Customer Logistics Manager

Location: Oxford (site-based / hybrid depending on business needs)

Weekly Hours: 37.5

Length of temporary assignment: 12 months

A leading organisation within the aerospace and engineering sector is seeking a Customer Logistics Manager to coordinate supply chain and logistics activities across a defined product area. This role plays a key part in managing supplier and customer relationships, ensuring continuity of supply, and supporting operational and commercial objectives.

Key Responsibilities:

• Act as the main point of contact for customer and supplier queries.
• Coordinate logistics and supply chain activity to support production and operations.
• Manage quotations, purchase orders and business transactions in line with policy.
• Identify and resolve supply or delivery issues proactively.
• Maintain accurate documentation, reporting, and system data (ERP/SAP or similar).
• Support continuous improvement initiatives and compliance requirements.
• Work closely with internal teams to enhance customer satisfaction.

About You:

• Strong customer-focused mindset with excellent communication skills.
• Experience in logistics, supply chain, or customer operations within a technical or manufacturing environment.
• Highly organised, analytical, and able to manage multiple priorities.
• Confident working independently and collaboratively.
• Proficient in Microsoft Office; ERP system experience desirable.

Desirable:

• Experience with SAP or similar systems
• Knowledge of customs/export processes
• Additional European language skills