Customer Joy & Sales Specialist (Flexible Hours)

Card Factory; Birmingham; On-site; GBP 12,000 - 15,000; Full time

Job summary

Card Factory in Birmingham is looking for Sales Assistants to join our vibrant team. Put customers at the heart of everything you do, help shoppers find what they need, and create memorable moments for every visitor. You’ll be part of a friendly, fast-paced environment where no two days are the same.

No retail experience is required as full training is provided. You’ll support busy periods, handle tills with a smile, stock shelves, and share the celebration vibe that makes Card Factory unique.

Qualifications

• Friendly, approachable, customer‑focused demeanor.
• Strong communication skills and a positive attitude.
• Willingness to learn and deliver great service.

Responsibilities

• Put customers at the heart of every interaction.
• Make shoppers feel welcomed and valued on arrival.
• Serve at the tills with a smile and help customers find what they need.
• Keep shelves stocked and tidy to present a fabulous store.
• Recommend gifts, wrap, and other cardFactory products to customers.

Skills

Friendly demeanor

Excellent communication

Customer service oriented

Job description

Card Factory in Birmingham is looking for Sales Assistants to join our vibrant team. Put customers at the heart of everything you do, help shoppers find what they need, and create memorable moments for every visitor. You’ll be part of a friendly, fast-paced environment where no two days are the same.

No retail experience is required as full training is provided. You’ll support busy periods, handle tills with a smile, stock shelves, and share the celebration vibe that makes Card Factory unique.