Customer Investment Analyst

Carlsberg Britvic; Hemel Hempstead; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Product allowance

Private medical

Life assurance

Company bonus

GP access

Pension enhancement

Holiday entitlement

Discounts

Job summary

Carlsberg Britvic in Hemel Hempstead is seeking a Customer Investment Analyst to support the Value Creation function by delivering reports, analysis and insights to optimise investments with Off Trade Customers and drive profitable growth.

You will report to the Head of Customer Investment, build dashboards, automate reports, and collaborate across teams in a fast-moving FMCG environment.

Qualifications

• Strong analytical thinking; translate data into actionable insight for non-finance colleagues.
• Advanced Excel skills and ability to produce data dashboards.
• Experience with data analysis and FMCG commercial context is a plus.

Responsibilities

• Providing data and analysis for the monthly Value Creation pack.
• Building new reporting for Beer analysis with Customer Investment Manager.
• Automating exiting reports and creating dashboards for visibility of metrics.
• Maximising visibility of Value Creation opportunities.
• Driving continuous improvement across Customer Investment reporting.
• Working cross-functionally to ensure reports meet stakeholder needs.
• Input into adhoc Customer Investment projects.

Skills

Analytical thinking

Advanced Excel

Dashboards

Data analysis

Tools

XTEL

Promax

Anaplan

SAC

CAP

Job description

Job Length: FTC 18 Months

• Monthly product allowance – alcoholic & non-alcoholic options available
• Private Medical options
• Life Assurance
• Company bonus scheme
• Access to 24/7 GP services
• Enhanced pension contribution
• Access to a range of high street discounts

Job Title: Customer Investment Analyst

Location: Hemel Hempstead

Job Length: FTC 18 Months

Competitive Salary with extensive benefits:

• Monthly product allowance – alcoholic & non-alcoholic options available
• Private Medical options
• Life Assurance
• Company bonus scheme
• Access to 24/7 GP services
• Enhanced pension contribution
• Generous holiday (inc bank holidays)
• Access to a range of high street discounts

Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, poppi, Lipton Iced Tea and Rockstar Energy.

With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.

About the role:

As a Customer Investment Analyst, you’ll play a key role in supporting the Customer Investment function to optimise the way Carlsberg Britvic invests with Off Trade Customers to drive profitable growth. Reporting into the Head of Customer Investment, you’ll help deliver reports, analysis and insight that drives greater visibility of where and how we invest. You’ll be aligning to internal and external planning schedules to ensure we can make strategic decisions on Customer Investment at pace.

This is a great opportunity for someone who thrives in a fast-moving, collaborative environment and is ready to undertake a very visible, business-facing Value Creation role. You’ll need to be comfortable with ambiguity, confident in your analysis, and proactive in building relationships across the business.

Role Responsibilities:

• Providing data and analysis for the monthly Value Creation pack.
• Building new reporting for Beer analysis, in conjunction with the Customer Investment Manager.
• Automating exiting reports and creating dashboards to drive better visibility of key Customer Investment metrics.
• Maximising visibility of Value Creation opportunities.
• Driving continuous improvement across Customer Investment reporting.
• Working cross functionally to ensure reports are fit for purpose across distinct stakeholders.
• Input into adhoc Customer Investment projects.

Experience and Key Attributes:

• Strong analytical thinking—you’re confident working with numbers and can translate complex commercial and financial data into clear, actionable insight for non-finance colleagues.
• Must have strong technical analytical skills, advanced Excel, AI and able to produce data dashboards. Experience with XTEL, Promax, Anaplan, SAC or CAP would be beneficial.
• A proactive, can-do mindset with the drive to make things happen and see things through.
• The ability to build strong relationships, engage across different teams and levels.
• A natural problem-solver who’s comfortable with ambiguity and can find pragmatic solutions to complex challenges.
• Experience in FMCG and/or Revenue Growth Management is a plus—whether from a manufacturer or retailer background.

This is an exciting time to join our newly formed business – with their incredible individual history’s, innovation of products and some of the UK’s most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.

This is an exciting time to join our newly formed business – with their incredible individual history’s, innovation of products and some of the UK’s most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.