Customer Insights Executive - Temporary Contract (f/m/d)

Awin; Manchester; On-site; GBP 29,000 - 38,000; Full time

Benefits offered by this job

Flexi-Week

Hybrid working model

Work expense contribution

Remote working furniture package

Private medical insurance

Pension

Job summary

Awin is seeking a Customer Insights Executive on a one-year temporary contract in Manchester, to support the Customer Insights & Strategy Leads and Client Director with data-driven insights and strategic content. You will transform data for analysis, maintain dashboards, and contribute to presentations while engaging with clients both in person and online.

The role emphasizes turning complex data into clear narratives, supporting training content, and staying current with digital trends to

Qualifications

• 1+ years of professional online marketing experience.
• Understanding of affiliate marketing strategies.
• Proficient in Microsoft Office (Word, PowerPoint, Outlook).
• Competent in Excel, able to create basic formulas e.g. pivot tables, vlookups.
• Competent user of Tableau and/or Power BI.
• Basic understanding of all online marketing channels.
• Strong written and verbal communication skills.
• Solutions-minded with a strong attention to detail, uses initiative to spot trends and improvement opportunities.

Responsibilities

• Data provisioning – transforming and formatting data into a usable format for analysis.
• Analysis – provide key datapoints from large datasets for presentations or further analysis.
• Maintenance and upkeep of dashboards and reporting (Tableau/Power BI).
• Review inbound requests for feasibility and track progress.
• Support with presentation creation, data integration and brand alignment.
• Follow-up support with Managed Services to document outcomes from strategic recommendations.
• Translate complex data into clear stories that drive actionable insights for strategy.
• Assist Client Director with training content creation and distribution.
• Attend client meetings (in person/ online).
• Communicate data requests to internal teams or external clients.
• Coordinate internal meetings and prioritise where necessary.
• Stay abreast of digital trends and technologies.

Skills

Online marketing

Affiliate marketing

MS Office

Excel basics

Tableau/Power BI

Online marketing channels

Communication skills

Analytical mindset

Curiosity

Tools

Tableau

Power BI

Job description

Customer Insights Executive - Temporary Contract (f/m/d)

Manchester, England, United Kingdom

Purpose of Position

As a Customer Insights & Strategy Executive you will be responsible for supporting the Customer Insights & Strategy Leads and Client Director in delivering insights and strategy to our top performing clients, for industry events and as part of commercial opportunities.

This role is offered on a one-year temporary contract.

Key Tasks

• Data provisioning – transforming and formatting data into a usable format ready for analysis
• Analysis – providing key datapoints from large datasets that enable Strategic Insight Leads to identify important information for presentations or further analysis
• Maintenance and upkeep of regular dashboards and reporting (Tableau/ Power BI, databricks)
• Review inbound on-demand requests to assess suitability for completion by the team, ensure requests are monitored and on track
• Support with presentation creation, adding data and ensuring alignment against brand guidelines
• Follow-up support – working with Managed Services teams to review and document outcomes from strategic recommendations
• Supporting the team in translating complex data into clear, compelling stories that drive actionable business insights and inform strategic decision-making
• Support Client Director with training content creation and distribution
• Attend client meetings (in person/ online)
• Communicate data requests to relevant internal teams or external clients
• Coordinate internal meetings, advocating prioritisation where necessary
• Stay abreast of digital trends and technologies

Skills & Expertise

• 1+ years of professional online marketing experience
• Understanding of affiliate marketing strategies
• Proficient in Microsoft office (Word, PowerPoint, Outlook)
• Competent in Excel, able to create basic formulas e.g. pivot tables, vlookups
• Competent user of Tableau and/or Power BI
• Basic understanding of all online marketing channels
• Strong written and verbal communication skills
• Solutions-minded with a strong attention to detail, uses initiative to spot trends and improvement opportunities
• Motivated by a desire to learn and understand the ‘why’

Our Offer

Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.

Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy.

Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home.

Pension: We make regular contributions to support your retirement savings.

Private Medical Insurance: Comprehensive coverage for a range of health, vision and dental treatments.

Electric Vehicle & Cycle to Work Schemes: Save on commuting costs through tax-efficient schemes for electric vehicle leasing and bike purchase.

Workplace Nursery Benefit: Save on childcare costs through a salary sacrifice scheme with tax and National Insurance savings.

In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programmes.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

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