Customer-Focused Supermarket Associate (Flexible Hours)

Waitrose & Partners; Reading; On-site; GBP 12,000 - 17,000; Full time

Job summary

Waitrose & Partners in Reading seeks a Customer Assistant to deliver friendly, customer‑led service across in-store and online order fulfilment. You’ll stock shelves, assist customers, and help with Click & Collect while maintaining high standards of cleanliness and safety.

Prior retail or customer service experience is welcomed, with flexible hours to support the branch. The role focuses on team collaboration, strong communication, and a passion for food, helping customers enjoy a great

Qualifications

• Good communication and teamwork skills.
• Customer service orientation is essential.
• Flexibility to support shop operations as needed.

Responsibilities

• Stock replenishment to keep shelves full and well-organised.
• Fulfilling online customer orders for driver delivery.
• Help minimise waste by following product dating and markdown guidelines.
• Support the wider shop team with checkout, Click & Collect, and on-demand orders.
• Maintain a clean, safe, and tidy working environment.

Skills

Communication

Job description

Waitrose & Partners in Reading seeks a Customer Assistant to deliver friendly, customer‑led service across in-store and online order fulfilment. You’ll stock shelves, assist customers, and help with Click & Collect while maintaining high standards of cleanliness and safety.

Prior retail or customer service experience is welcomed, with flexible hours to support the branch. The role focuses on team collaboration, strong communication, and a passion for food, helping customers enjoy a great