Customer-Focused Store Colleague | Flexible Hours & Perks

Tesco; Hounslow; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Holiday entitlement (20 days + 1 day +

Flexible working from day one

Colleague Clubcard discounts (up to 15

Wellbeing support services

Life cover

Pension with company match

Discounts and shares options

Uniform provided

Colleague networks

Job summary

Tesco is hiring for a Store Colleague role focused on delivering exceptional customer service and supporting daily store operations. The position offers flexible hours with guaranteed minimums and opportunities across departments. Applicants must be over 18 and ready to work shifts as scheduled.

Benefits include discounts, wellbeing resources, and pension contributions. This role emphasizes teamwork, reliability, and a welcoming atmosphere for shoppers, with training provided to help you grow

Qualifications

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be brand ambassador

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store

Skills

Customer service

Rapport with customers

Initiative & decision making

Teamwork

Communication

Punctual & presentable

Job description

Tesco is hiring for a Store Colleague role focused on delivering exceptional customer service and supporting daily store operations. The position offers flexible hours with guaranteed minimums and opportunities across departments. Applicants must be over 18 and ready to work shifts as scheduled.

Benefits include discounts, wellbeing resources, and pension contributions. This role emphasizes teamwork, reliability, and a welcoming atmosphere for shoppers, with training provided to help you grow