Customer-Focused Store Colleague - Flexible Hours

Tesco; Johnstone; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Holiday 20–22 days + personal day

Flexible working from day one

Colleague Clubcard discounts

Free wellbeing resources

Life cover and generous pension

Uniform provided

Job summary

Tesco is hiring in-store colleagues in the UK. The role offers shifts with availability windows and a starting rate of £13.28 per hour, rising to £14.55 in stores within the M25. New colleagues receive a minimum of 16 guaranteed hours per week, with options for as few as 12 hours and flexible scheduling.

You’ll be part of a diverse team delivering great service to customers. You will be expected to learn products, help across service and replenishment, and keep store standards high.

Qualifications

• A passion for delivering great service to customers.
• Ability to build rapport with customers and create a positive shopping experience.
• Take initiative and make customer-centered decisions.
• Work well within a team and communicate openly with colleagues.
• Be a brand ambassador, representing Tesco values.
• Be punctual, well presented and ready to work.

Responsibilities

• Know your customers and serve them with passion and pride.
• Be knowledgeable about products and services in store.
• Assist across service, picking and replenishment areas as needed.
• Apply training to work safely, efficiently and serve customers brilliantly.
• Make decisions that meet customer needs and deliver in-store routines.
• Participate in seasonal and community events to create a welcoming atmosphere.
• Understand store performance and work to drive service, sales and profits.
• Handle products with care to maintain quality until they reach customers.
• Uphold Tesco policies and be a welcoming brand ambassador.
• May be required to accept deliveries into the store.

Skills

Customer service

Rapport building

Initiative

Team player

Brand ambassador

Punctual

Job description

Tesco is hiring in-store colleagues in the UK. The role offers shifts with availability windows and a starting rate of £13.28 per hour, rising to £14.55 in stores within the M25. New colleagues receive a minimum of 16 guaranteed hours per week, with options for as few as 12 hours and flexible scheduling.

You’ll be part of a diverse team delivering great service to customers. You will be expected to learn products, help across service and replenishment, and keep store standards high.