Customer-Focused Store Associate | Flexible Hours & Benefits

Tesco; Briton Ferry; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Holiday 20–22 days + personal day

Flexible working from day one

10% Colleague Clubcard discount

Wellbeing services

Life cover & pension

Discounts, shares, cycle to work

Uniform provided

Job summary

Tesco Colleague roles in Wales place customers at the heart of daily store life, offering variety, teamwork, and opportunities to learn new skills. You’ll be part of an inclusive team and can choose stability, flexibility, or career growth as your goal.

Pay starts at £13.28 per hour, rising to £14.55 in M25 stores, with a night premium of £2.35 per hour between midnight and 6am. Minimum 16 hours per week is guaranteed, with shifts scheduled with at least 3 weeks’ notice.

Qualifications

• Over 18 for this role.
• Passion for delivering great service with a smile.
• Build rapport to ensure a great customer experience.
• Use initiative to make the right decisions for customers.
• Work well in a team and communicate openly.

Responsibilities

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

Skills

Customer service

Teamwork

Flexibility

Communication

Initiative

Job description

Tesco Colleague roles in Wales place customers at the heart of daily store life, offering variety, teamwork, and opportunities to learn new skills. You’ll be part of an inclusive team and can choose stability, flexibility, or career growth as your goal.

Pay starts at £13.28 per hour, rising to £14.55 in M25 stores, with a night premium of £2.35 per hour between midnight and 6am. Minimum 16 hours per week is guaranteed, with shifts scheduled with at least 3 weeks’ notice.