Customer-Focused Sales Assistant (Flexible Hours)

Card Factory; Birmingham; On-site; GBP 12,000 - 17,000; Full time

Job summary

Card Factory is seeking Sales Assistants to join our friendly team in stores across the region. No retail experience needed—we provide full training and support as you help customers find the perfect cards and gifts.

You’ll be on your feet in a fast‑paced, welcoming environment, delivering great service with a smile. Flexible hours and shifts across nearby stores may be available to fit around your day.

Qualifications

• No retail experience required; full training provided.
• Friendly, approachable manner with good communication.
• Able to work in a busy, flexible environment.

Responsibilities

• Serve at the tills with a smile and help customers find what they need.
• Keep shelves stocked and presentable.
• Recommend gifts, wrap, and more to enhance customer experience.
• Welcome customers and provide friendly, helpful service.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Tools

POS system

Job description

Card Factory is seeking Sales Assistants to join our friendly team in stores across the region. No retail experience needed—we provide full training and support as you help customers find the perfect cards and gifts.

You’ll be on your feet in a fast‑paced, welcoming environment, delivering great service with a smile. Flexible hours and shifts across nearby stores may be available to fit around your day.