Customer-Focused Retail Associate — Energetic & Team-Driven

JD Sports Fashion; Cheshunt; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Incremental holiday

Staff discount

Bike discount

Gym membership

Personal development

Apprenticeships

Job summary

JD Sports Fashion store colleagues deliver outstanding experiences on the shop floor, greeting customers, keeping displays sharp, replenishing stock and maintaining high service standards. You bring energy to a fast-paced retail team and help customers feel valued and excited about our products.

In this role you’ll contribute to till operations, stock management, and daily tasks while upholding our brand’s high standards.

Qualifications

• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Job description

JD Sports Fashion store colleagues deliver outstanding experiences on the shop floor, greeting customers, keeping displays sharp, replenishing stock and maintaining high service standards. You bring energy to a fast-paced retail team and help customers feel valued and excited about our products.

In this role you’ll contribute to till operations, stock management, and daily tasks while upholding our brand’s high standards.