Customer-Focused Post Office Clerk | Flexible Shifts & Benefits

Post Office; Carlisle; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

In-store discounts

Third-party discounts

Employee assistance programme

Flexible shifts

Company pension

Job summary

TGJones is recruiting a Post Office Counter Clerk to provide exceptional customer service, manage queues, and handle banking and travel services. The role demands a customer-focused mindset, clear communication, and a proactive approach to helping customers in a busy retail setting.

The successful candidate will follow training programs, including a 3-Day Counter Training, and participate in a safeguarding check as part of the onboarding process.

Qualifications

• A passion for customers and delivering in-store service.
• Confidence in communicating within the team.
• Motivation to achieve high standards and results.
• Adaptability to changing company requirements and goals.

Responsibilities

• Delivering exceptional customer service to all customers.
• Managing queues to ensure quick and easy access to services.
• Meeting high governance standards and attention to detail.
• Being part of a team and supporting colleagues.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

TGJones is recruiting a Post Office Counter Clerk to provide exceptional customer service, manage queues, and handle banking and travel services. The role demands a customer-focused mindset, clear communication, and a proactive approach to helping customers in a busy retail setting.

The successful candidate will follow training programs, including a 3-Day Counter Training, and participate in a safeguarding check as part of the onboarding process.