Customer-Focused Optical Assistant — Growth & Training

Boots Opticians; Biggleswade; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retail optical service provider in Biggleswade seeks an Optical Assistant to engage with customers, assisting with eye care solutions. The ideal candidate will have a passion for customer care and a desire for personal development. Responsibilities include supporting eye-tests, dispensing eyewear, and ensuring shop floor standards. The role offers comprehensive training and various employee benefits, creating an inclusive work environment for all.

Benefits

Retirement savings plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Flexible benefits scheme

Access to counselling and support services

Qualifications

• Passion for customer care is essential.
• Enthusiasm for learning and personal development is a must.
• Experience in a retail or clinical environment is a plus.

Responsibilities

• Assist customers in selecting eyewear solutions.
• Support eye-tests and pre-screening activities.
• Order and dispense glasses and contact lenses.
• Provide aftercare support such as repairs and adjustments.
• Maintain shop floor standards.

Skills

Customer care

Enthusiasm for learning

Job description

A retail optical service provider in Biggleswade seeks an Optical Assistant to engage with customers, assisting with eye care solutions. The ideal candidate will have a passion for customer care and a desire for personal development. Responsibilities include supporting eye-tests, dispensing eyewear, and ensuring shop floor standards. The role offers comprehensive training and various employee benefits, creating an inclusive work environment for all.