Customer-Focused Grocery Assistant (Evenings & Weekends)

John Lewis Partnership; Southmoor; On-site; GBP 12,000 - 16,000; Part time

Job summary

John Lewis Partnership is seeking a Supermarket Assistant at Waitrose to deliver friendly, partner-led service and keep shelves well stocked. You’ll handle stock replenishment, online orders, and assist in daily shop operations, contributing to a high-quality customer experience.

The role includes varied, part-time hours with a night premium for late shifts, and is embedded in a values-driven, employee-owned business known for its commitment to customers and food lovers.

Qualifications

• Excellent communication to work with customers and team.
• Experience in customer-facing roles is welcome.
• Interest in food and drink trends is desirable.

Responsibilities

• Stock replenishment to keep shelves full and correctly placed.
• Fulfilling online orders for delivery to customers’ doors.
• Reducing wastage by following product due diligence and markdowns.
• Collaborating with the wider shop team for checkout support, Click & Collect, and on-demand orders.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication

Customer service

Flexible working

Job description

John Lewis Partnership is seeking a Supermarket Assistant at Waitrose to deliver friendly, partner-led service and keep shelves well stocked. You’ll handle stock replenishment, online orders, and assist in daily shop operations, contributing to a high-quality customer experience.

The role includes varied, part-time hours with a night premium for late shifts, and is embedded in a values-driven, employee-owned business known for its commitment to customers and food lovers.