Customer-First Store Colleague

Tesco PLC; London Borough of Redbridge; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Colleague Clubcard

Wellbeing services

Life cover

Pension with employer contributions

Discounts for colleagues

Cycle to work

Uniform provided

Job summary

Qualifications

• Passion for delivering great service to customers.
• Ability to build rapport and serve customers with pride.
• Take initiative and make decisions in customers' interest.
• Work well in a team and communicate openly with others.
• Be punctual, well presented and a brand ambassador.

Responsibilities

• Know your customers and serve them with passion and pride; provide great natural service.
• Be knowledgeable about products and services in-store.
• Work across service, picking and replenishment areas as required.
• Follow training to work safely, effectively and brilliantly.
• Make decisions that benefit customers and deliver in-store routines on time.
• Participate in seasonal, community and charity events to create an inclusive atmosphere.
• Understand store performance and contribute to service, sales, waste reduction and profit.

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Reliability

Appearance / Presentation

Job description