Customer-First Service Desk Analyst (7.5h Shifts)

Sanderson Recruitment Careers; Nottingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A recruitment agency in the United Kingdom seeks candidates with excellent customer service skills for a desk-based role. Responsibilities include handling calls and focusing on customer experience. Ideal candidates are reliable, adaptable, and team-oriented, with the ability to learn new software quickly. This role promotes a diverse and inclusive environment, welcoming applications from all backgrounds.

Skills

Excellent customer service skills

Excellent telephone manner

Ability to handle conflict

Flexibility and adaptability

Team player

Good timekeeping

Confidence to question the status quo

Pattern recognition

Ability to learn new software

Receptive to feedback

Ability to improve learning

Job description

A recruitment agency in the United Kingdom seeks candidates with excellent customer service skills for a desk-based role. Responsibilities include handling calls and focusing on customer experience. Ideal candidates are reliable, adaptable, and team-oriented, with the ability to learn new software quickly. This role promotes a diverse and inclusive environment, welcoming applications from all backgrounds.