Customer-First Retail Assistant with Flexible Hours

Waitrose & Partners; Dorchester; On-site; GBP 12,000 - 17,000; Full time

Job summary

Waitrose & Partners is recruiting a Supermarket Assistant to help customers with a warm, welcome-first service and to keep shelves stocked and tidy. You will support online order fulfilment, assist with Click & Collect, and work closely with colleagues to ensure smooth store operations and great cross-selling opportunities.

You're a reliable team player with good communication, flexible hours and a proactive approach to guest service, food safety, and store standards across the branch.

Qualifications

• Strong communication and teamwork abilities.
• Customer service orientation and a positive attitude.
• Ability to work flexibly in a retail environment.

Responsibilities

• Stock replenishment to keep shelves full and correctly placed.
• Fulfilling online customer orders for driver delivery.
• Reducing wastage through due diligence and date checks.
• Supporting wider shop team with checkout, Click & Collect, and on-demand orders.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Skills

Communication skills

Job description

Waitrose & Partners is recruiting a Supermarket Assistant to help customers with a warm, welcome-first service and to keep shelves stocked and tidy. You will support online order fulfilment, assist with Click & Collect, and work closely with colleagues to ensure smooth store operations and great cross-selling opportunities.

You're a reliable team player with good communication, flexible hours and a proactive approach to guest service, food safety, and store standards across the branch.