Customer-First Retail Assistant: Stock & Online Orders

John Lewis Partnership; Reading; On-site; GBP 18,000 - 21,000; Full time

Job summary

John Lewis Partnership in Reading is seeking a Supermarket Assistant to deliver outstanding customer service and show passion for food. You will work as part of a Partner-led team, keeping shelves stocked, processing online orders, and helping customers with care and professionalism.

Roles involve varied full-time hours (37.5 hours/week) across seven days, including weekends, with shifts that may run between overnight 00:00 and 08:15.

Qualifications

• Communication skills to enable you to work effectively as part of a team and with our customers.

Responsibilities

• Stock replenishment - ensuring shelves are full and products are in the right place for customers.
• Fulfilling online customer orders ready for delivery to customers’ doors.
• Reducing wastage by following product due diligence and markdowns for sell-by dates.
• Support wider shop team with checkout, Click & Collect, on-demand orders and more.
• Maintain a safe and tidy working environment and handle general shopkeeping tasks.

Skills

Communication

Job description

John Lewis Partnership in Reading is seeking a Supermarket Assistant to deliver outstanding customer service and show passion for food. You will work as part of a Partner-led team, keeping shelves stocked, processing online orders, and helping customers with care and professionalism.

Roles involve varied full-time hours (37.5 hours/week) across seven days, including weekends, with shifts that may run between overnight 00:00 and 08:15.