Customer-First Personal Banker (Training Included)

NatWest Group; Newcastle-under-Lyme; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading banking institution in Newcastle Under Lyme is seeking a Customer Service, Personal Banker to provide outstanding service to branch customers. You will support customers in achieving their financial goals, complete banking requests, and improve customer experiences. This role offers a competitive salary of £26,010 and a generous benefits package including 33 days of holiday and a flexible reward program. Training will be provided to help you develop your career further.

Benefits

Healthcare and lifestyle benefits

Generous holiday entitlement

Monthly retirement fund contribution

Qualifications

• Motivated and driven to develop your career.
• Customer centric approach to your work.
• Commitment to develop new skills and responsibilities.

Responsibilities

• Guide and support branch customers to achieve their financial goals.
• Complete general banking requests such as payments and transfers.
• Help customers understand different banking services.

Skills

Strong communication skills

Attention to detail

Interpersonal skills

Ability to thrive under pressure

Job description

A leading banking institution in Newcastle Under Lyme is seeking a Customer Service, Personal Banker to provide outstanding service to branch customers. You will support customers in achieving their financial goals, complete banking requests, and improve customer experiences. This role offers a competitive salary of £26,010 and a generous benefits package including 33 days of holiday and a flexible reward program. Training will be provided to help you develop your career further.