Customer Experience Team Member (Shop, Delivery & Drive-Thru)

Greggs; Chelmsford; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement growth

Share plans

Pension scheme matching up to 7%

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs is hiring Team Members to deliver fast, friendly service across in-store and online orders, while keeping the shop clean and welcoming. You’ll engage with customers, learn as you go, and contribute to a positive store environment in a fast-paced setting.

Staff receive weekly pay, a colleagues discount, free hot drinks on shift, paid breaks, and participation in profit sharing, plus access to wellbeing apps and pension benefits as your career grows.

Qualifications

• No previous retail experience required.
• Willing to learn and follow training.
• Strong focus on friendly customer service and teamwork.

Responsibilities

• Provide fast, friendly service to customers.
• Keep shop clean and tidy and restock as needed.
• Assist with in-store and online order channels (in-store, delivery, Click + Collect).

Skills

Customer service

Team player

Flexibility

Willing to learn

Job description

Greggs is hiring Team Members to deliver fast, friendly service across in-store and online orders, while keeping the shop clean and welcoming. You’ll engage with customers, learn as you go, and contribute to a positive store environment in a fast-paced setting.

Staff receive weekly pay, a colleagues discount, free hot drinks on shift, paid breaks, and participation in profit sharing, plus access to wellbeing apps and pension benefits as your career grows.