Customer Experience Team Member (In-Store & Delivery)

Greggs plc; Birchen Coppice; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount (up to 50%)

Free hot drinks on shift

Paid breaks

Profit sharing 10%

Health & Wellbeing app

Holiday entitlement

Share plans

Pension with 7% match

EAP & helpline

Long service awards

Savings & discounts

Job summary

Greggs plc is hiring Team Members to join our shops. You will provide fast and friendly service, keep the shop clean and tidy, and help prepare our popular products. You’ll support multiple channels including in-store, delivery, Click + Collect and drive-thru to ensure a brilliant customer experience.

No prior experience is required as we provide comprehensive training. We value an inclusive culture where everyone is welcome and supported to do their best.

Qualifications

• No previous experience required, full training provided.
• Friendly and helpful attitude is valued.
• Inclusive culture and teamwork are important.

Responsibilities

• Provide fast, friendly service to customers.
• Keep the shop clean, tidy and well stocked.
• Prepare and present Greggs products to high standards.
• Serve customers across in-store, delivery, Click + Collect and drive-thru channels.

Skills

Customer service

Willingness to learn

Team player

Job description

Greggs plc is hiring Team Members to join our shops. You will provide fast and friendly service, keep the shop clean and tidy, and help prepare our popular products. You’ll support multiple channels including in-store, delivery, Click + Collect and drive-thru to ensure a brilliant customer experience.

No prior experience is required as we provide comprehensive training. We value an inclusive culture where everyone is welcome and supported to do their best.