Customer Experience Specialist — Vehicle Care & Delivery

Solus Accident Repair Centres Careers; Epsom; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading automotive service provider in the United Kingdom is looking for a Customer Consultant to join their award-winning customer service department. The role involves ensuring high customer satisfaction by updating customers, sourcing parts, and collaborating with a team to meet their expectations. Ideal candidates should have a strong customer-focused background and driving experience for various vehicles. Competitive compensation and opportunities for growth are offered.

Qualifications

• Driving experience with the ability to drive all types of customer vehicles.

Responsibilities

• Update customers by phone regarding their vehicle status.
• Source vehicle parts as needed.
• Plan transportation for vehicle collection and delivery.

Skills

Strong customer focus

Job description

A leading automotive service provider in the United Kingdom is looking for a Customer Consultant to join their award-winning customer service department. The role involves ensuring high customer satisfaction by updating customers, sourcing parts, and collaborating with a team to meet their expectations. Ideal candidates should have a strong customer-focused background and driving experience for various vehicles. Competitive compensation and opportunities for growth are offered.