Customer Experience Specialist (Temp-to-Perm)

First Recruitment Service; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK recruitment agency seeks a dedicated Customer Service Executive to join a small team focused on exceptional service delivery. You will be supporting customers with their DIY shutter orders through various communication channels. This full-time temporary position pays £13.05 per hour and offers the potential for permanent employment. The ideal candidate will have a strong passion for customer service, excellent communication skills, and the ability to provide expert advice pre-purchase.

Qualifications

• Genuine passion for delivering excellent customer service and supporting people.
• Strong communication skills and ability to manage customer queries.
• Ability to work with order management systems.

Responsibilities

• Provide world-class customer service via phone, email, social media, and live chat.
• Ensure customers are supported efficiently and effectively.
• Manage shipping and delivery data through our CRM.

Skills

Customer service

Communication

Technical advice

Job description

A UK recruitment agency seeks a dedicated Customer Service Executive to join a small team focused on exceptional service delivery. You will be supporting customers with their DIY shutter orders through various communication channels. This full-time temporary position pays £13.05 per hour and offers the potential for permanent employment. The ideal candidate will have a strong passion for customer service, excellent communication skills, and the ability to provide expert advice pre-purchase.