Customer Experience Specialist — Quick Problem Solver

The Range; Bangor; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking individuals willing to provide exceptional customer service in Bangor, Wales. The role involves answering inquiries, solving problems, processing transactions, and ensuring a positive experience for customers. Ideal candidates will demonstrate problem-solving skills, initiative, and the ability to work in a team. This position offers a dynamic work environment with numerous opportunities for growth.

Qualifications

• Willingness to provide excellent customer service.
• Problem-solving skills.
• Ability to think quickly and follow instructions.
• Teamwork and initiative.

Responsibilities

• Answer customer enquiries.
• Help solve customer problems.
• Handle returned goods.
• Process till transactions.
• Ensure a positive customer experience.

Job description

A leading UK retailer is seeking individuals willing to provide exceptional customer service in Bangor, Wales. The role involves answering inquiries, solving problems, processing transactions, and ensuring a positive experience for customers. Ideal candidates will demonstrate problem-solving skills, initiative, and the ability to work in a team. This position offers a dynamic work environment with numerous opportunities for growth.