Customer Experience Specialist (Flexible Shifts)

The Co-operative Group; United Kingdom; On-site; GBP 10,000 - 40,000; Part time

Job summary

A retail cooperative in the UK is seeking a Customer Team Member to deliver outstanding service on the shop floor and till. This part-time role offers varied shifts, paid training, and a range of benefits including discounts and a pension scheme. Ideal candidates will possess strong customer service skills and a positive approach to teamwork. Join a supportive workplace that values inclusivity and community engagement.

Benefits

30% discount on products

10% employer pension contribution

Virtual healthcare services

31 days holiday

Employee assistance service

Full training support

Cycle-to-work scheme

Qualifications

• Genuine care for customers and members' needs.
• Ability to build positive relationships.
• Positive approach to change and problem solving.
• Flexibility to work various shifts.

Responsibilities

• Provide friendly and thoughtful service.
• Support store colleagues.
• Ensure safety and legal compliance.
• Introduce new products and services.
• Get involved in community activities.

Skills

Customer service

People skills

Problem-solving

Flexibility

Job description

A retail cooperative in the UK is seeking a Customer Team Member to deliver outstanding service on the shop floor and till. This part-time role offers varied shifts, paid training, and a range of benefits including discounts and a pension scheme. Ideal candidates will possess strong customer service skills and a positive approach to teamwork. Join a supportive workplace that values inclusivity and community engagement.