Customer Experience Specialist – Family Fun Center

South East; Essex; On-site; GBP 40,000 - 60,000; Part time

Job summary

A vibrant entertainment company in Essex is seeking a Customer Service Assistant to provide exceptional experiences for customers. The role involves managing bookings, assisting with parties, and ensuring cleanliness in a fun atmosphere. Ideal candidates should be enthusiastic team players with strong communication skills. This position requires flexibility with working hours, including weekends. Competitive benefits include discounts and healthcare support.

Benefits

Retailer discounts

Free Bowling for family and friends

Free Food

Enhanced Maternity and Paternity leave

Health Care Cash Back Scheme

Employee Assistance Programme

Life assurance

Qualifications

• Must have a positive attitude and confidence in customer interactions.
• Ability to work in a fast-paced environment with determination.
• Strong team player with organizational skills.

Responsibilities

• Deliver outstanding customer experiences and manage bookings.
• Be the point of contact for customer questions and sales opportunities.
• Assist in hosting parties and keeping the center clean.

Skills

Enthusiasm

Communication skills

Flexibility

Customer service

Team player

Job description

A vibrant entertainment company in Essex is seeking a Customer Service Assistant to provide exceptional experiences for customers. The role involves managing bookings, assisting with parties, and ensuring cleanliness in a fun atmosphere. Ideal candidates should be enthusiastic team players with strong communication skills. This position requires flexibility with working hours, including weekends. Competitive benefits include discounts and healthcare support.