Customer Experience Specialist — Admin & Data Entry

Randstad Technologies Recruitment; United Kingdom; On-site; GBP 22,000 - 27,000; Full time

Job summary

A reputable recruitment agency is looking for a Customer Service Representative for Tata Steel in Llanelli. This temporary position involves handling customer queries, data entry, and ensuring compliance with health and safety regulations. The ideal candidate will have over 2 years of experience in customer-facing administration, strong IT skills, and a keen attention to detail. Benefits include discounts, training opportunities, and a chance to progress to a permanent role.

Benefits

Access to retail and restaurant discounts

Opportunity for training and development

Employee Assistance programme

Potential for a permanent position

35 days holiday per annum

Referral reward vouchers

Qualifications

• 2+ years of experience in a customer-facing administrative role.
• Strong written and verbal communication skills.
• Good knowledge of UK Health and Safety legislation.

Responsibilities

• Handle customer queries efficiently.
• Input order details into internal systems.
• Manage delivery and invoice issues.
• Adhere to health and safety regulations.

Skills

Customer service skills

IT literacy

Problem-solving abilities

Attention to detail

Written and verbal communication

Tools

Ms Excel

Job description

A reputable recruitment agency is looking for a Customer Service Representative for Tata Steel in Llanelli. This temporary position involves handling customer queries, data entry, and ensuring compliance with health and safety regulations. The ideal candidate will have over 2 years of experience in customer-facing administration, strong IT skills, and a keen attention to detail. Benefits include discounts, training opportunities, and a chance to progress to a permanent role.