Customer Experience Leader

McDonald’s; Kingswood; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known fast-food chain in Kingswood is seeking a dedicated team member to maintain its restaurant environment, ensuring top-notch cleanliness and operational efficiency. Responsibilities include managing outside landscaping, performing non-electrical repairs, and collaborating with contractors. Ideal candidates are energetic, enthusiastic, and capable of working effectively in a fast-paced setting.

Qualifications

• Good communication skills for working with contractors.
• Ability to maintain a clean and organized environment.
• Capacity to work efficiently under pressure.

Responsibilities

• Maintain outside landscaping and the restaurant's environment.
• Complete non‑electrical repairs and maintenance.
• Organise food product acceptance and rotation.
• Work with contractors for seamless operations.
• Assist in maintaining equipment and building condition.

Skills

Confidence in dealing with external contractors

Strong understanding of maintaining high standards

High energy levels

Ability to work efficiently

Job description

Role Overview

Join us and you'll become part of a team that works together to provide the best customer experience. You will be responsible for maintaining the restaurant’s environment, including outside landscaping, painting and varnishing, parking facilities, and completing non‑electrical small equipment repairs and maintenance. You will also organise the acceptance and rotation of our food products.

Key Responsibilities

• Maintain outside landscaping, painting and varnishing, parking facilities.
• Complete non‑electrical small equipment repairs and maintenance.
• Organise acceptance and rotation of food products.
• Work with external contractors to ensure repairs are carried out with minimal disruption to customers.
• Assist the restaurant management team in operating the store efficiently by maintaining equipment and the building in prime condition.

Qualifications

• Confidence in dealing with external contractors and the restaurant team.
• Strong understanding of maintaining high standards of quality, service, and cleanliness.
• High energy levels and the ability to work efficiently and productively.
• Enthusiasm for supporting the restaurant’s standards both inside and out.