Customer Experience Leader

McDonald’s; Hadleigh; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading fast-food restaurant chain in Hadleigh is seeking a Maintenance Person to ensure the restaurant's facilities are maintained to high standards. Responsibilities include landscaping, equipment repairs, and working with contractors. Candidates should be confident in maintaining quality service and efficiency. The role offers benefits like holiday pay and employee discounts.

Benefits

Holiday pay

Service awards

Meal allowance

Employee discounts

Premium shift pay

Qualifications

• Experience in dealing with external contractors is advantageous.
• Ability to maintain high standards of cleanliness.
• Capability to work efficiently with energy.

Responsibilities

• Maintain outdoor landscaping and perform painting tasks.
• Complete maintenance on parking facilities and small equipment.
• Organize food products to support restaurant operations.
• Coordinate with contractors for repairs with minimal disruption.
• Assist in keeping restaurant equipment and building in good condition.

Skills

Dealing with external contractors

Maintaining high standards of quality

Efficient and productive work

Job description

Join us as a Maintenance Person and become part of our team that works together to provide the best customer experience. If you’ve visited one of our restaurants before, you’ll already know what it means to maintain a restaurant—and you’ll discover the variety and scope of this role.

Responsibilities

• Maintain outdoor landscaping, painting and varnishing of restaurant facilities.
• Maintain parking facilities and complete non‑electrical small equipment repairs and maintenance.
• Organise, accept and rotate food products to ensure smooth operations.
• Work with external contractors to ensure repairs are carried out with minimal disruption to customers.
• Support restaurant management in operating the store efficiently by keeping equipment and building in prime condition.

Qualifications

• Confident in dealing with external contractors and the restaurant team.
• Understand the importance of maintaining high standards of quality, service and cleanliness.
• Capable of maintaining high energy levels whilst working efficiently and productively.

Benefits

• Holiday pay, service awards and meal allowance.
• Employee discounts from top high‑street and online retailers.
• Premium shift pay for overnight work (midnight to 5 am).
• Above national minimum wage, with holiday and sick pay.

Eligibility

• Verified eligibility to work in the UK & Ireland; you must provide original documents such as a valid passport or UK/Ireland visa.