Customer Experience Leader

McDonald’s; Greater London; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading fast-food chain in Greater London is looking for a Maintenance Person to ensure the facilities are well-maintained and operational. Responsibilities include landscaping, equipment maintenance, and collaborating with contractors. Ideal candidates are confident in dealing with teams and maintain high standards of cleanliness and efficiency. Competitive pay and benefits such as holiday pay and discounts are offered.

Benefits

Holiday pay

Employee discounts

Premium shift pay

Above national minimum wage with holiday and sick pay

Qualifications

• Confident in interacting with contractors and team.
• Understand importance of quality and cleanliness.
• Able to work efficiently and maintain energy.

Responsibilities

• Maintain outdoor landscaping and restaurant facilities.
• Complete small equipment repairs and maintenance.
• Organise food products to ensure operations run smoothly.
• Collaborate with contractors for repairs to minimize disruption.
• Support management in keeping the store efficiently operational.

Skills

Dealing with external contractors

Maintaining high standards of cleanliness

Energy and efficiency

Job description

Join us as a Maintenance Person and become part of our team that works together to provide the best customer experience. If you’ve visited one of our restaurants before, you’ll already know what it means to maintain a restaurant—and you’ll discover the variety and scope of this role.

Responsibilities

• Maintain outdoor landscaping, painting and varnishing of restaurant facilities.
• Maintain parking facilities and complete non‑electrical small equipment repairs and maintenance.
• Organise, accept and rotate food products to ensure smooth operations.
• Work with external contractors to ensure repairs are carried out with minimal disruption to customers.
• Support restaurant management in operating the store efficiently by keeping equipment and building in prime condition.

Qualifications

• Confident in dealing with external contractors and the restaurant team.
• Understand the importance of maintaining high standards of quality, service and cleanliness.
• Capable of maintaining high energy levels whilst working efficiently and productively.

Benefits

• Holiday pay, service awards and meal allowance.
• Employee discounts from top high‑street and online retailers.
• Premium shift pay for overnight work (midnight to 5 am).
• Above national minimum wage, with holiday and sick pay.

Eligibility

• Verified eligibility to work in the UK & Ireland; you must provide original documents such as a valid passport or UK/Ireland visa.