Customer Experience & Food Service Associate

Chartwells Independent; United Kingdom; Remote; GBP 18,000 - 21,000; Full time

Job summary

Compass Group UK&I is seeking a Customer Services Assistant to join a busy team serving a major High Street brand. You will be part of a friendly, fast-paced environment, delivering excellent customer service and maintaining brand standards.

Key duties include preparing food, creating displays, handling cash, and ensuring food hygiene and safety compliance. The role offers progression, competitive pay and a supportive culture that recognises effort and teamwork.

Qualifications

• Enthusiastic can-do attitude.
• Display passion for delivering excellent customer service.
• Be an excellent team player.
• Arrive equipped with a desire to succeed in your role.
• Thrive working under pressure.
• Demonstrate outstanding timekeeping and reliability.
• Have a safety-first mind set.
• Experience within a similar catering-related role is welcome but not required.

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing a major High Street brand and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Skills

Customer service

Team player

Timekeeping

Reliability

Pressure handling

Safety mindset

Job description

Compass Group UK&I is seeking a Customer Services Assistant to join a busy team serving a major High Street brand. You will be part of a friendly, fast-paced environment, delivering excellent customer service and maintaining brand standards.

Key duties include preparing food, creating displays, handling cash, and ensuring food hygiene and safety compliance. The role offers progression, competitive pay and a supportive culture that recognises effort and teamwork.