Customer Experience & Events Host (Fun Arena)

Tenpin; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant entertainment venue in Glasgow seeks a Customer Service Assistant to provide outstanding service in a fast-paced environment. Responsibilities include managing reception bookings, hosting events, and maintaining cleanliness while ensuring exceptional customer experiences. The ideal candidate should be enthusiastic, organized, and flexible with their schedule. This role offers the potential for career development and numerous benefits, including free bowling and discounts for family and friends.

Benefits

Retailer discounts

Free Bowling for family and friends

Free Food (when working 6+ hours)

Enhanced Maternity, Paternity, Adoption leave

Medicash

Employee Assistance Programme

Free counselling

Life assurance (2x annual salary)

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Qualifications

• Determined and enthusiastic, able to work in a fast-paced environment.
• Excellent customer service with a 'nothing is too much trouble' attitude.
• Fully flexible schedule, including evenings and weekends.

Responsibilities

• Provide excellent customer experience by managing reception bookings.
• Address enquiries and identify sales opportunities.
• Host events and maintain cleanliness.

Skills

Determination

Enthusiasm

Excellent customer service

Communication skills

Flexibility

Organizational skills

Team player

Job description

A vibrant entertainment venue in Glasgow seeks a Customer Service Assistant to provide outstanding service in a fast-paced environment. Responsibilities include managing reception bookings, hosting events, and maintaining cleanliness while ensuring exceptional customer experiences. The ideal candidate should be enthusiastic, organized, and flexible with their schedule. This role offers the potential for career development and numerous benefits, including free bowling and discounts for family and friends.