Customer Experience (CX) Campaigns and Events Manager

Getinge Ltd.; Remote; GBP 80,000 - 100,000; Full time

Job summary

A healthcare solutions company is seeking a pro‑active Customer Experience Campaigns and Events Manager to enhance brand presence and customer engagement. This remote role involves planning and implementing marketing initiatives, managing campaigns, and creating compelling content. Ideal candidates should have a Bachelor's degree in a relevant field, 2-4 years of marketing experience, especially in B2B or healthcare-related sectors, and strong digital marketing skills. Compensation includes healthcare, travel allowance, and shopping discounts.

Benefits

Private healthcare

Travel and subsistence allowance

Shopping discounts through Perkbox

Employee Assistance Programme

Qualifications

• 2-4 years of experience in marketing, customer experience, or related field.
• Strong experience with digital marketing, ideally in a B2B or healthcare-related industry.
• Experience with email and distribution campaigns.

Responsibilities

• Plan, budget, and monitor campaigns for optimal resource allocation.
• Develop & implement data-driven campaigns targeting healthcare and life sciences.
• Create and localise content to maintain brand consistency.

Skills

Proactive and results-driven attitude

Strong analytical skills

Excellent networking and relationship-building abilities

Detail-oriented

Education

Bachelor's degree in Business, Marketing, Public Relations, or Communication

Tools

CRM systems

LinkedIn

Google Ads

Google Analytics

Job description

Getinge are seeking a pro‑active and results‑driven individual to join us as a Customer Experience (CX) Campaigns and Events Manager, working remotely as part of our UKI team. The succesful individual will play a key role in shaping and executing marketing initiatives that enhance our brand presence and customer engagement. Working closely with cross‑functional teams to create impactful campaigns, compelling content, and engaging events that resonate with our target audiences in healthcare and life sciences. With the oppotunity to work and collaborate as part of a global team across multiple regions to drive cohesive marketing strategies.

Responsibilities

• Planning, budgeting and monitoring of campaigns and events to ensure optimal resource allocation and efficiency.
• Develop & implement data‑driven campaigns - targeting the healthcare and life sciences sectors, utilising existing digital tools.
• Content Creation & Marketing Material - Develop and localise content to position Getinge effectively across relevant markets ensuring brand consistency and customer‑centric messaging.
• Marketing Value Communication - Ensure all communications are aligned with brand guidelines, tools, and platforms, driving measurable marketing value.
• Market Adaptation & Localisation - Tailor global marketing communication messages to fit regional and local market needs.
• Performance Monitoring & Optimisation - Analyse campaign effectiveness and continuously improve messaging, strategy, and execution for maximum impact.
• Event Management - Plan and organise trade shows, user group conferences, and technical events as part of the campaign mix to strengthen customer relationships and brand presence.
• Market Insights & Business Acumen - Stay informed about industry trends, competitors, and market developments to proactively adjust strategies and drive business growth.

Who you are : At Getinge, we are looking for passionate individuals, who are agile, resilient, take responsibility for their development and focus on achieving excellence. We provide an environment for Forward Thinkers, Game Changers and Team Players to thrive in. If you enjoy collaboration and working in diverse and international teams, never compromise on quality and always act responsibly remembering that our customers come first, we would love to hear from you!

Along with a competitive salary and clear progression scheme, we offer private healthcare, travel and subsistence allowance, shopping discounts through Perkbox, and an Employee Assistance Programme. We have achieved the Better Health at Work Scheme Gold Award, through providing a range of resources, meetings, activities and training to employees to support their physical and mental health and wellbeing.

Qualifications

• Bachelor's degree in Business, Marketing, Public Relations, or Communication preferred.
• Proven experience in marketing, customer experience, or a related field.
• 2-4 years of experience supporting marketing functions with strong experience with digital marketing, ideally in a B2B or healthcare‑related industry.
• Proven experience with CRM systems and email / distribution campaigns.
• Experience with LinkedIn, Google Ads / Analytics is highly desired.
• Strong ability to work independently while contributing innovative ideas to the team.
• The role might require international travel (approx. 10%) and national travel (approx. 10%) dependent on campaigns and projects.

Personal Qualities

• Proactive and results‑driven with a self‑starter attitude.
• Open‑minded, innovative, and motivated to drive change.
• Detail‑oriented with strong analytical skills.
• Excellent networking and relationship‑building abilities.

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimise workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science.

Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. We offer a competitive compensation and benefits package, to ensure we support your well‑being and goals. We understand that a healthy work‑life balance is important, so we offer a flexible approach to working patterns as well as a range of enhanced family friendly policies.