Customer Experience & Claims Administrator

Cummins Mellor; Blackburn; On-site; GBP 27,000; Full time

Job summary

An established repair and reinstatement business is looking for a Customer Service Administrator in Blackburn. This role requires strong communication skills and attention to detail, with responsibilities including maintaining customer communication, updating data, and managing appointments. The position offers a competitive salary of £27,000, comprehensive onboarding, and personal development opportunities. If you are dedicated to delivering exceptional customer service, this could be the perfect fit for you.

Benefits

Competitive salary

Comprehensive onboarding

Free parking

Professional development opportunities

Supportive working environment

Qualifications

• Proven track record in customer service administration roles.
• Exceptional written and verbal communication skills.
• Ability to work collaboratively in a team-focused environment.

Responsibilities

• Maintain communication with customers, insurers, and colleagues.
• Review and update data on internal systems and client portals.
• Schedule and manage appointments efficiently.

Skills

Strong communication skills

Attention to detail

Proactive learner

Job description

An established repair and reinstatement business is looking for a Customer Service Administrator in Blackburn. This role requires strong communication skills and attention to detail, with responsibilities including maintaining customer communication, updating data, and managing appointments. The position offers a competitive salary of £27,000, comprehensive onboarding, and personal development opportunities. If you are dedicated to delivering exceptional customer service, this could be the perfect fit for you.