Customer Experience Champion — Retail Sales

Cotton Traders; Bicester; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

28 days holiday

Clothing allowance

Employee discounts

Health cash-plan

Long service award

Job summary

Cotton Traders is seeking a Retail Sales Assistant in the UK to provide an engaging customer experience and support our store team. You will help merchandise products according to brand standards, manage stockrooms, and assist customers with a friendly, professional approach.

The role emphasises attitude, with a positive, helpful, and kind approach, plus flexibility and willingness to work towards KPIs in a fast-paced retail environment.

Qualifications

• Attitude is the main recruitment criterion; positive, helpful and kind.
• Willing to work towards KPIs and adapt to change.
• Comfortable using computers and technology.

Responsibilities

• Deliver an honest customer experience and treat customers as you would like to be treated.
• Help merchandise the store in line with brand guidance.
• Manage stockrooms with effective replenishment and stock control.
• Serve customers in a helpful and pleasant manner.
• Be kind to colleagues to create a happy workplace.

Skills

Customer experience

Kindness values

Open to change

Flexibility

KPIs

Tech-savvy

Job description

Cotton Traders is seeking a Retail Sales Assistant in the UK to provide an engaging customer experience and support our store team. You will help merchandise products according to brand standards, manage stockrooms, and assist customers with a friendly, professional approach.

The role emphasises attitude, with a positive, helpful, and kind approach, plus flexibility and willingness to work towards KPIs in a fast-paced retail environment.