Customer Experience Champion (Part-Time)

Wickes; Folkestone; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Gain share bonus (up to £300/month)

Pension contribution up to 10%

35 days annual leave including bankhol

Staff discount 20%

Supportive training and development

Job summary

Wickes in Folkestone is seeking a part-time Retail Assistant to deliver excellent customer service and support store operations. You will work 16 hours weekly with two 8-hour shifts on Mondays and Saturdays, ensuring shoppers receive help and guidance throughout their visit.

You’ll be trained and supported with opportunities to grow your career within a down-to-earth, welcoming environment that prioritises customer experience and staff wellbeing.

Qualifications

• Daily interaction with customers to deliver a high level of service.
• Experience in a similar role is preferred.
• You’ll receive training and development opportunities.

Responsibilities

• Greet and assist customers to create a positive shopping experience.
• Help customers locate products and answer questions with accuracy.
• Support store operations and contribute to a friendly, efficient environment.

Skills

Customer service

Retail experience

Communication

Job description

Wickes in Folkestone is seeking a part-time Retail Assistant to deliver excellent customer service and support store operations. You will work 16 hours weekly with two 8-hour shifts on Mondays and Saturdays, ensuring shoppers receive help and guidance throughout their visit.

You’ll be trained and supported with opportunities to grow your career within a down-to-earth, welcoming environment that prioritises customer experience and staff wellbeing.