Customer Experience Associate - Retail

Morrisons; Tees Valley; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday entitlement

Discount – 15%

Discount for friends

Leadership School

In-store cafe

Free parking

Pension & life assurance

Healthcare / Wellbeing (Aviva)

MyPerks discounts

Charity donations

Family-friendly policies

Job summary

Morrisons is seeking friendly, reliable colleagues to join our store team across the shop floor and at service points. You will help serve customers, follow clear routines, and learn different store roles to ensure customers can get what they need, when they need it.

The role suits team players who are happy to assist wherever required, stay active, and follow safety procedures while delivering great service. Some positions may require being 18+ due to safety rules.

Qualifications

• Friendly, reliable approach in a fast-paced retail setting.
• Hands-on team player who can adapt to changing tasks.
• Able to work in a busy, structured environment with clear routines.
• Comfortable using equipment safely and following processes to assist customers.

Responsibilities

• Serve customers across the store and at checkouts with polite, helpful service.
• Follow store routines and safety protocols to ensure smooth operations.
• Assist in various store areas as needed and resolve customer queries promptly.

Skills

Customer service

Team player

Active

Hands-on

Tools

POS systems

Job description

Morrisons is seeking friendly, reliable colleagues to join our store team across the shop floor and at service points. You will help serve customers, follow clear routines, and learn different store roles to ensure customers can get what they need, when they need it.

The role suits team players who are happy to assist wherever required, stay active, and follow safety procedures while delivering great service. Some positions may require being 18+ due to safety rules.