Customer Experience Associate — Part-Time, In-Store

Co-op; Haddington; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known retail chain seeks a Customer Team Member in Haddington to provide excellent service, manage store tasks, and support community activities. The role is part-time, with varied shifts including early mornings and weekends. Benefits include a 30% discount, a pension scheme, and comprehensive training. Ideal candidates will have strong people skills, a positive attitude, and flexibility in working hours. This position aims to foster a friendly environment for both customers and colleagues.

Benefits

30% discount on all Co-op products

Pension scheme with up to 10% employer contributions

Virtual healthcare services

31 days of holiday

Full, paid training

Employee assistance service

Cycle-to-work scheme

Qualifications

• Genuine care for the needs of customers and members.
• Ability to build positive relationships with customers and colleagues.
• Flexibility to work a range of different shifts.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Maintain a safe and legal store environment.
• Support local community activities and events.

Skills

Great people skills

Positive problem-solving approach

Flexibility to work various shifts

Genuine care for customers

Job description

A well-known retail chain seeks a Customer Team Member in Haddington to provide excellent service, manage store tasks, and support community activities. The role is part-time, with varied shifts including early mornings and weekends. Benefits include a 30% discount, a pension scheme, and comprehensive training. Ideal candidates will have strong people skills, a positive attitude, and flexibility in working hours. This position aims to foster a friendly environment for both customers and colleagues.