Customer Experience Associate — Flexible Shifts

Blakemore Trade Partners; Looe; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Outstanding Training & Development

Generous staff discount

Company Pension Scheme

Free Tea & Coffee

Early access to pay

Wellbeing support

Long Service Awards

Job summary

SPAR East Looe is hiring a Customer Team Member (18+) to support store management and deliver great customer service. Role involves till work, stock handling, and assisting customers with a positive, friendly approach.

Shifts include mornings, evenings and weekends, 8 hours per week with ongoing development and a strong benefits package. Up to £12.71 per hour, depending on age and local terms.

Qualifications

• Previous experience in a similar role and/or industry is preferred
• Reliably follows instructions and procedures with excellent attention to detail
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward
• Experience of using a ‘Challenge 25’ policy desirable
• Keen and enthusiastic approach to working both in a team and independently
• Previous cash handling experience is preferred but not essential

Responsibilities

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
• Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our East Looe SPAR store
• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes.

Skills

Customer service

Attention to detail

Retail legislation

Teamwork

Challenge 25 policy

Cash handling

Independent work

Job description

SPAR East Looe is hiring a Customer Team Member (18+) to support store management and deliver great customer service. Role involves till work, stock handling, and assisting customers with a positive, friendly approach.

Shifts include mornings, evenings and weekends, 8 hours per week with ongoing development and a strong benefits package. Up to £12.71 per hour, depending on age and local terms.