Customer Experience Associate — Flexible Hours

NEXT; Leicester; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

25% off NEXT products

Health plan discounts

Sharesave scheme

Life assurance

Staff discounts

Job summary

NEXT in Leicester is seeking a friendly, flexible team member to deliver fast, helpful service and share product knowledge across all store areas. You will contribute to stock operations, assist with deliveries and thrive in a dynamic environment.

You’ll join a large retail team with clear development opportunities, flexible working options, and benefits designed to reward great performance. Applies to UK store levels with potential apprenticeship routes.

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a fast-paced store environment.
• Willingness to learn and develop throughout employment.

Responsibilities

• Provide fast, friendly service and help customers find products.
• Share knowledge about products and assist across store areas.
• Support stock handling, deliveries and stockroom processes.
• Develop through ongoing training and varied tasks.

Skills

Great communicator

Friendly and calm

Flexible and helpful

Customer service

Job description

NEXT in Leicester is seeking a friendly, flexible team member to deliver fast, helpful service and share product knowledge across all store areas. You will contribute to stock operations, assist with deliveries and thrive in a dynamic environment.

You’ll join a large retail team with clear development opportunities, flexible working options, and benefits designed to reward great performance. Applies to UK store levels with potential apprenticeship routes.